The problem is resolved.

Actually, when I copied upload folder from our current production Mantis Server to the new Server, I used SCP and I guess that messed up with the folder permission even though everything looked fine.

I tried creating the folders manually and then copied the files and it worked without any problem.

Thanks for all the help.

Gurpreet

root does not need to know the password ;)

So, "su - root" then "su- apache".

Singh, Gurpreet a écrit :

How am I supposed to know the password for apache account? As far as I know apache is a system account and you never set its password.

Use the apache login instead of your account.

Example:

[vincent <at> locahost]$ su - apache
Password:
[apache <at> locahost]$ touch /var/www/mantis/uploads/IT/test

Vincent

Singh, Gurpreet a écrit :

Yes apache runs the httpd daemon.

I am not sure what you meant by log with the apache account. Please explain.

Thanks

Gurpreet

Hi,

Is apache runs the httpd daemon? Can you log with the apache account and try to move a file into the upload directory?

Vincent

Singh, Gurpreet a écrit :

Hi Vincent

Here is the info that you asked for:

/var/www/mantis

File Owner: root

File Group: root

Permissions: 755

/var/www/mantis/uploads

File Owner: apache

File group: root

Permissions: 755

Thanks

Gurpreet

Hi,

What are the permissions/owner/group of the /var/www/mantis and /var/www/mantis/uploads directories ?

Vincent

Singh, Gurpreet a écrit :

Hi,

We are running Mantis 1.0.6 on FC4 with PHP 5 and Apache 2.02. We are having trouble getting file uploads to work. We set the following path as the upload folder for a project:

 /var/www/mantis/uploads/IT

Then we attempt to upload a file, and get the following error:

SYSTEM WARNING: move_uploaded_file(/var/www/mantis/uploads/IT/bd8bde1e9d12779c3ccfeccc56917732) [function.move-uploaded-file]: failed to open stream: Permission denied

SYSTEM WARNING: move_uploaded_file() [function.move-uploaded-file]: Unable to move '/tmp/phpfQiI9b' to '/var/www/mantis/uploads/IT/bd8bde1e9d12779c3ccfeccc56917732'

The /var/www/mantis/uploads/IT folder is owned by the apache account and the root group. Its permissions were initially 755, but changing them to 777 did not help.

Here's the interesting thing: if we set the upload folder to /var/www/uploads/IT (i.e., move it out of the mantis installation folder), and keep the same owner, group, and 755 permissions, it works.

Now, we could just give up and leave the uploads folder outside the mantis folder, but I would prefer not to. At the very least, I would like to understand why it does not work inside the mantis folder.

Any assistance anyone can provide will be much appreciated.

Thank you,

Michael Kraft

Ok, I tried [apache <at> locahost]$ touch /var/www/mantis/uploads/IT/test
from apache account and it works.

root does not need to know the password ;)

So, "su - root" then "su- apache".

Singh, Gurpreet a écrit :

How am I supposed to know the password for apache account? As far as I know apache is a system account and you never set its password.

Use the apache login instead of your account.

Example:

[vincent <at> locahost]$ su - apache
Password:
[apache <at> locahost]$ touch /var/www/mantis/uploads/IT/test

Vincent

Singh, Gurpreet a écrit :

Yes apache runs the httpd daemon.

I am not sure what you meant by log with the apache account. Please explain.

Thanks

Gurpreet

Hi,

Is apache runs the httpd daemon? Can you log with the apache account and try to move a file into the upload directory?

Vincent

Singh, Gurpreet a écrit :

Hi Vincent

Here is the info that you asked for:

/var/www/mantis

File Owner: root

File Group: root

Permissions: 755

/var/www/mantis/uploads

File Owner: apache

File group: root

Permissions: 755

Thanks

Gurpreet

Hi,

What are the permissions/owner/group of the /var/www/mantis and /var/www/mantis/uploads directories ?

Vincent

Singh, Gurpreet a écrit :

Hi,

We are running Mantis 1.0.6 on FC4 with PHP 5 and Apache 2.02. We are having trouble getting file uploads to work. We set the following path as the upload folder for a project:

 /var/www/mantis/uploads/IT

Then we attempt to upload a file, and get the following error:

SYSTEM WARNING: move_uploaded_file(/var/www/mantis/uploads/IT/bd8bde1e9d12779c3ccfeccc56917732) [function.move-uploaded-file]: failed to open stream: Permission denied

SYSTEM WARNING: move_uploaded_file() [function.move-uploaded-file]: Unable to move '/tmp/phpfQiI9b' to '/var/www/mantis/uploads/IT/bd8bde1e9d12779c3ccfeccc56917732'

The /var/www/mantis/uploads/IT folder is owned by the apache account and the root group. Its permissions were initially 755, but changing them to 777 did not help.

Here's the interesting thing: if we set the upload folder to /var/www/uploads/IT (i.e., move it out of the mantis installation folder), and keep the same owner, group, and 755 permissions, it works.

Now, we could just give up and leave the uploads folder outside the mantis folder, but I would prefer not to. At the very least, I would like to understand why it does not work inside the mantis folder.

Any assistance anyone can provide will be much appreciated.

Thank you,

Michael Kraft

I get the following message when I try to su – apache from root account.

This account is currently not available.

root does not need to know the password ;)

So, "su - root" then "su- apache".

Singh, Gurpreet a écrit :

How am I supposed to know the password for apache account? As far as I know apache is a system account and you never set its password.

Use the apache login instead of your account.

Example:

[vincent <at> locahost]$ su - apache
Password:
[apache <at> locahost]$ touch /var/www/mantis/uploads/IT/test

Vincent

Singh, Gurpreet a écrit :

Yes apache runs the httpd daemon.

I am not sure what you meant by log with the apache account. Please explain.

Thanks

Gurpreet

Hi,

Is apache runs the httpd daemon? Can you log with the apache account and try to move a file into the upload directory?

Vincent

Singh, Gurpreet a écrit :

Hi Vincent

Here is the info that you asked for:

/var/www/mantis

File Owner: root

File Group: root

Permissions: 755

/var/www/mantis/uploads

File Owner: apache

File group: root

Permissions: 755

Thanks

Gurpreet

Hi,

What are the permissions/owner/group of the /var/www/mantis and /var/www/mantis/uploads directories ?

Vincent

Singh, Gurpreet a écrit :

Hi,

We are running Mantis 1.0.6 on FC4 with PHP 5 and Apache 2.02. We are having trouble getting file uploads to work. We set the following path as the upload folder for a project:

 /var/www/mantis/uploads/IT

Then we attempt to upload a file, and get the following error:

SYSTEM WARNING: move_uploaded_file(/var/www/mantis/uploads/IT/bd8bde1e9d12779c3ccfeccc56917732) [function.move-uploaded-file]: failed to open stream: Permission denied

SYSTEM WARNING: move_uploaded_file() [function.move-uploaded-file]: Unable to move '/tmp/phpfQiI9b' to '/var/www/mantis/uploads/IT/bd8bde1e9d12779c3ccfeccc56917732'

The /var/www/mantis/uploads/IT folder is owned by the apache account and the root group. Its permissions were initially 755, but changing them to 777 did not help.

Here's the interesting thing: if we set the upload folder to /var/www/uploads/IT (i.e., move it out of the mantis installation folder), and keep the same owner, group, and 755 permissions, it works.

Now, we could just give up and leave the uploads folder outside the mantis folder, but I would prefer not to. At the very least, I would like to understand why it does not work inside the mantis folder.

Any assistance anyone can provide will be much appreciated.

Thank you,

Michael Kraft