Olav Vitters | 5 Feb 09:56

support@...

There are various ways to contact the sysadmin team

1. Bugzilla
   For specific issues that should be fixed. Bugs can be hidden if
   needed. Not for meant for discussions!
   https://bugzilla.gnome.org/enter_bug.cgi?product=sysadmin
2. gnome-infrastructure@...
   Public mailing list. For public discussions. Also receives a copy of
   the publicly visible sysadmin bugs.
   http://mail.gnome.org/mailman/listinfo/gnome-infrastructure
3. gnome-sysadmin@...
   Private mailing list. This receives a *lot* of log output as well;
   not every email might be read.

The following has been discontinued:
4. support@...,
helpdesk@..., etc
   Uses Request Tracker 3 on the background. Receives loads of spam and
   non-sysadmin related requests (distribution problems, jhbuild, etc).

Instead of support@..., use one of the 3 options given above.
Bugzilla is preferred for specific issues, after that
gnome-infrastructure, lastly gnome-sysadmin.

Note:
accounts@... is still active.

--

-- 
Regards,
Olav
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