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Juanjo Marín | 11 Jun 2012 00:28
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Problem managing the FoG donors


Hi,

I've realized that my name is not the list of donors in FoG (I'm a monthly donor since 2 or 3 years 

and I think make regular small donations since 2006). Also, I've never got the free LWN account. 

It doesn't matter too much my case, but I think that maybe some other donors can have the same 

situation and they can feel frustated about that. I guess we have problem in the managing system
of the FoG donors and we need to fix that.

Cheers,

    -- Juanjo Marin

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Karen Sandler | 11 Jun 2012 00:36
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Re: Problem managing the FoG donors

On 2012-06-10 18:28, Juanjo Marín wrote:
> Hi,
>
> I've realized that my name is not the list of donors in FoG (I'm a
> monthly donor since 2 or 3 years
>
> and I think make regular small donations since 2006). Also, I've
> never got the free LWN account.
>
>
> It doesn't matter too much my case, but I think that maybe some other
> donors can have the same
>
> situation and they can feel frustated about that. I guess we have
> problem in the managing system
> of the FoG donors and we need to fix that.

We definitely do - Rosanna and Emmanuele track a lot of this manually 
which is the problem, but I've been talking to folks at the EFF to see 
how we can use CiviCRM better to help us with this, like they do. Does 
anyone here have experience with this and want to help?

Sorry you've been off the list, Juanjo, and thanks for donating your 
money as well as your time!

karen
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Chema Casanova | 11 Jun 2012 23:04
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Re: Problem managing the FoG donors

O Dom, 10-06-2012 ás 23:28 +0100, Juanjo Marín escribiu:
> I've realized that my name is not the list of donors in FoG (I'm a monthly donor since 2 or 3 years 
> and I think make regular small donations since 2006). Also, I've never got the free LWN account. 

> It doesn't matter too much my case, but I think that maybe some other donors can have the same 
> situation and they can feel frustated about that. I guess we have problem in the managing system
> of the FoG donors and we need to fix that.

I'm in the same situation as Juanjo, i've never received the t-shirt or
the free LWN account, but I received the postcard from the adopted
hacker :) and i've been member of the program since the day it was
launched.

Maybe it could be useful do a cross-checking of the paypal regular
payments and the list of people who have the LWN account.

Regards,
-- 
Chema Casanova

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