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Dennis Hedman | 8 Apr 2009 16:52
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SSG-5 has gone FUBAR....

Hi list.

I have a SSG5 that I loaded a configure via the web interface and after
i reset the box it got stuck in the start up sequence (see below):

The config file includes/ends with :

.
.
.
save
reset
y

Update the FW doesn't help.
The "reset" button nothing happens!!

Q: How can i reset the box to factory default config?

/Dennis

--------------------------------------------------------------
Version 6.2.0r1.0
Load Manufacture Information ... Done

Initialize FBTL 0........ Done
Load NVRAM Information ... (6.2.0)Done
Install module init vectors
Install modules (01114800,0209deb8) ... 
PPP IP-POOL initiated, 256 pools
(Continue reading)

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Dennis Hedman | 15 Apr 2009 09:03
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Re: SSG-5 has gone FUBAR....

Hi nn List

Thanks for all kind of suggestion how-to restore the box to FD.
But my problem is way above this.....

The box will not boot up to the login prompt!
As I'll tried to explain below the boot-up sequence it hanging after
"reading" the config from the internal flash. As you see the box is
"dead" after the last couple of "."

Unsupported command - unset interface bgroup0 port ethernet0/5
.
Unsupported command - unset interface bgroup0 port ethernet0/6
...
Unsupported command - unset interface adsl1/0 zone
.
Unsupported command - unset interface wireless0/0 zone
.....................
Unsupported command - set ssh enable
......................
Unsupported command - ----  Support diagnostic tunnel ----
...............
Failed command - unset admin user "support"
...........  (<---- This is the last sign of life I'll get from the box)

The two LED in the from are steady Green light. 

And I tried to "fix" this in a couple of ways:

- Downgrade and upgrade the S/W to/from
(Continue reading)

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Kai Krebber | 15 Apr 2009 09:11
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Re: SSG-5 has gone FUBAR....

Hi!

Did you correctly apply the FD-Sequence, i.e. pressing the reset-button until the LED turns orange,
releasing the button for 3 Seconds and then pressing it again until the LED turns RED and then releasing so
that the system actually reboots?
It's a bit tricky with the LEDs - it helps to see the console output. If you see some message about 'sequence
aborted', you made a mistake (i.e. didn't press/release the button long enough or too long).

If that doesn't help, I think the only way is to RMA the device (i.e. send it to Juniper for replacement).

HTH,
Kai

-----Ursprüngliche Nachricht-----
Von: nn-bounces <at> compsoc.com [mailto:nn-bounces <at> compsoc.com] Im Auftrag von Dennis Hedman
Gesendet: Mittwoch, 15. April 2009 09:03
An: nn <at> compsoc.com
Betreff: Re: [nn] SSG-5 has gone FUBAR....

Hi nn List

Thanks for all kind of suggestion how-to restore the box to FD.
But my problem is way above this.....

The box will not boot up to the login prompt!
As I'll tried to explain below the boot-up sequence it hanging after
"reading" the config from the internal flash. As you see the box is
"dead" after the last couple of "."

Unsupported command - unset interface bgroup0 port ethernet0/5
(Continue reading)

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Csongrádi Eszter | 8 Apr 2009 17:53
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Re: SSG-5 has gone FUBAR....

 Hi Dennis,

Check this link for hard reset:
http://kb.juniper.net/index?page=content&id=KB4749&actp=search&searchid=1239
205748031

Regards,

Eszter

-----Original Message-----
From: nn-bounces <at> compsoc.com [mailto:nn-bounces <at> compsoc.com] On Behalf Of
Dennis Hedman
Sent: Wednesday, April 08, 2009 4:52 PM
To: nn <at> compsoc.com
Subject: [nn] SSG-5 has gone FUBAR....

Hi list.

I have a SSG5 that I loaded a configure via the web interface and after i
reset the box it got stuck in the start up sequence (see below):

The config file includes/ends with :

.
.
.
save
reset
y
(Continue reading)

Permalink | Reply |

Gmane