Jason Aarons (AM | 17 Oct 14:00 2013

CCM 8.5.1SU3 Bulk Administration > PHones > Update Phones > Query hung

The next button is hung.  Next does nothing.  I tried re-starting the Bulk Provisioning Service.  Any other ideas?  It didn’t even give me a query window.  Just stuck on the last query I ran.

 

Screenshot;

 

 

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Brian Meade (brmeade | 17 Oct 14:39 2013
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Re: CCM 8.5.1SU3 Bulk Administration > PHones > Update Phones > Query hung

Have you tried restarting Tomcat?

 

From: cisco-voip [mailto:cisco-voip-bounces <at> puck.nether.net] On Behalf Of Jason Aarons (AM)
Sent: Thursday, October 17, 2013 8:00 AM
To: cisco-voip (cisco-voip <at> puck.nether.net)
Subject: [cisco-voip] CCM 8.5.1SU3 Bulk Administration > PHones > Update Phones > Query hung

 

The next button is hung.  Next does nothing.  I tried re-starting the Bulk Provisioning Service.  Any other ideas?  It didn’t even give me a query window.  Just stuck on the last query I ran.

 

Screenshot;

 

 

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Jason Aarons (AM | 17 Oct 15:24 2013

Re: CCM 8.5.1SU3 Bulk Administration > PHones > Update Phones > Query hung

No luck.  Same issue after Tomcat restart.

 

admin:utils service restart Cisco Tomcat

Service Manager is running

Cisco Tomcat[STOPPING]

Cisco Tomcat[STOPPING]

Cisco Tomcat[STOPPING]

Cisco Tomcat[STOPPING]

Commanded Out of Service

Cisco Tomcat[NOTRUNNING]

Service Manager is running

Cisco Tomcat[STARTING]

Cisco Tomcat[STARTING]

Cisco Tomcat[STARTED]

admin:

 

From: Brian Meade (brmeade) [mailto:brmeade <at> cisco.com]
Sent: Thursday, October 17, 2013 8:40 AM
To: Jason Aarons (AM); cisco-voip (cisco-voip <at> puck.nether.net)
Subject: RE: CCM 8.5.1SU3 Bulk Administration > PHones > Update Phones > Query hung

 

Have you tried restarting Tomcat?

 

From: cisco-voip [mailto:cisco-voip-bounces <at> puck.nether.net] On Behalf Of Jason Aarons (AM)
Sent: Thursday, October 17, 2013 8:00 AM
To: cisco-voip (cisco-voip <at> puck.nether.net)
Subject: [cisco-voip] CCM 8.5.1SU3 Bulk Administration > PHones > Update Phones > Query hung

 

The next button is hung.  Next does nothing.  I tried re-starting the Bulk Provisioning Service.  Any other ideas?  It didn’t even give me a query window.  Just stuck on the last query I ran.

 

Screenshot;

 

 

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Brian Meade (brmeade | 17 Oct 15:27 2013
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Re: CCM 8.5.1SU3 Bulk Administration > PHones > Update Phones > Query hung

What’s the full version?

 

From: Jason Aarons (AM) [mailto:jason.aarons <at> dimensiondata.com]
Sent: Thursday, October 17, 2013 9:25 AM
To: Brian Meade (brmeade); cisco-voip (cisco-voip <at> puck.nether.net)
Subject: RE: CCM 8.5.1SU3 Bulk Administration > PHones > Update Phones > Query hung

 

No luck.  Same issue after Tomcat restart.

 

admin:utils service restart Cisco Tomcat

Service Manager is running

Cisco Tomcat[STOPPING]

Cisco Tomcat[STOPPING]

Cisco Tomcat[STOPPING]

Cisco Tomcat[STOPPING]

Commanded Out of Service

Cisco Tomcat[NOTRUNNING]

Service Manager is running

Cisco Tomcat[STARTING]

Cisco Tomcat[STARTING]

Cisco Tomcat[STARTED]

admin:

 

From: Brian Meade (brmeade) [mailto:brmeade <at> cisco.com]
Sent: Thursday, October 17, 2013 8:40 AM
To: Jason Aarons (AM); cisco-voip (cisco-voip <at> puck.nether.net)
Subject: RE: CCM 8.5.1SU3 Bulk Administration > PHones > Update Phones > Query hung

 

Have you tried restarting Tomcat?

 

From: cisco-voip [mailto:cisco-voip-bounces <at> puck.nether.net] On Behalf Of Jason Aarons (AM)
Sent: Thursday, October 17, 2013 8:00 AM
To: cisco-voip (cisco-voip <at> puck.nether.net)
Subject: [cisco-voip] CCM 8.5.1SU3 Bulk Administration > PHones > Update Phones > Query hung

 

The next button is hung.  Next does nothing.  I tried re-starting the Bulk Provisioning Service.  Any other ideas?  It didn’t even give me a query window.  Just stuck on the last query I ran.

 

Screenshot;

 

 

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cisco-voip <at> puck.nether.net
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Gmane