NewsScan Daily, 23 February 2005 (" Above The Fold" )

NewsScan Daily, 23 February 2005 (" Above The Fold" )
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NewsScan Daily is underwritten by RLG, a world-class organization making
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appropriate use of information technology. NSD is written by John Gehl and
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"ABOVE THE FOLD" 
       EDS Shifts Call Center Work to India
       Legislation Against Businesses That Outsource
       UN Panel Hopes to End Web War
       Atlanta Subways to Feature TV Screens
       Protecting Yourself Against Identify Theft

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EDS SHIFTS CALL CENTER WORK TO INDIA
     EDS, a company that manages many corporate computer systems, plans to
close 21 call centers in the U.S. and Europe by the end of 2006 and shift
some of that work to India. EDS already operates three centers in India,
where salaries are much lower in the United States. EDS says that any U.S.
job losses would be by attrition and would be part of the 15,000 to 20,000
job eliminations that were revealed by the company last fall. Currently,
about 30,000 of the company's 120,000 employees work on software
applications, 27% of them in India and other "offshore" locations. (San Jose
Mercury News 23 Feb 2005)
<http://www.siliconvalley.com/mld/siliconvalley/10964039.htm>