Chris Debenham | 21 Jun 2012 05:53
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Re: virus phone call scam: question/wacky replies


On 21 June 2012 13:08, Chris Robinson <fabricator4-/E1597aS9LQAvxtiuMwx3w@public.gmane.org> wrote:

>________________________________
> From: Chris Debenham <chris <at> adebenham.com>
>To: Boden Matthews <boden.matthews-Re5JQEeQqe8AvxtiuMwx3w@public.gmane.org>
>Cc: ubuntu-au-nLRlyDuq1Ab8jaIunW+tqQ@public.gmane.orgu.com
>Sent: Thursday, 21 June 2012 10:02 AM
>Subject: Re: virus phone call scam: question/wacky replies
>
>
>* Call them out on this all being a scam (in the process have had threats and rather bad language shouted at me)
>


I've actually done that one.  I was at my father-in-laws house - he's 90 and has never even owned a computer.

The person (female) did not get abusive, but rather got upset and admitted that it was a scam.  Surprise!  I like to think it might have been a life changing experience for her  ;-)

I like the idea of letting them have access to a VM, just to see what will happen though.  I'd be a little concerned about all the other computers on the same router though - some of them (the wife's) are Windows computers.


I have actually tried this before.
I setup a virtualmachine and put it in it's very own VLAN (so can't access other machines)  I also setup routing so it was the default destination for a while.
They get you to go through a few steps to show some 'errors' (which are not really a problem)
Then they get you to go to a website and install a remote-access application to they can access your system directly
(note that some of the the webpages they can refer you to even have a nice big warning about scams :) )
After this they futz around a bit 'cleaning' the system.
At this point it is all pretty innocuous.
The big problem is that after all this the call ends - but the remote-access software is still installed!
I left the VM running for a few days and kept an eye on it (with wireshark running on host to track network connections to the VM)
Nothing much happened that day - but the next evening around 9pm there was a connection to the remote-access software and someone spent a while looking around on the computer.
They did things like looking for documents, and checking browser history/password store.
Since the VM was a clean install they didn't find anything and left after a while.
At this point I shutdown the VM and got rid of that VLAN/routing setup
I also blacklisted the IP range involved just in case ;)

Chris
<div>
<br><div class="gmail_quote">On 21 June 2012 13:08, Chris Robinson <span dir="ltr">&lt;<a href="mailto:fabricator4@..." target="_blank">fabricator4@...</a>&gt;</span> wrote:<br><blockquote class="gmail_quote">

<br>
&gt;________________________________<br>
&gt; From: Chris Debenham &lt;<a href="mailto:chris@...">chris <at> adebenham.com</a>&gt;<br>
&gt;To: Boden Matthews &lt;<a href="mailto:boden.matthews@...">boden.matthews@...</a>&gt;<br>
&gt;Cc: <a href="mailto:ubuntu-au@...">ubuntu-au@...u.com</a><br>
&gt;Sent: Thursday, 21 June 2012 10:02 AM<br><div class="im">&gt;Subject: Re: virus phone call scam: question/wacky replies<br>
&gt;<br>
&gt;<br>
</div>
<div class="im">&gt;* Call them out on this all being a scam (in the process have had threats and rather bad language shouted at me)<br>
&gt;<br><br><br>
</div>I've actually done that one.&nbsp; I was at my father-in-laws house - he's 90 and has never even owned a computer.<br><br>
The person (female) did not get abusive, but rather got upset and admitted that it was a scam.&nbsp; Surprise!&nbsp; I like to think it might have been a life changing experience for her&nbsp; ;-)<br><br>
I like the idea of letting them have access to a VM, just to see what will happen though.&nbsp; I'd be a little concerned about all the other computers on the same router though - some of them (the wife's) are Windows computers.<br><span class="HOEnZb"></span><br>
</blockquote>
<div>
<br>I have actually tried this before.<br>I setup a virtualmachine and put it in it's very own VLAN (so can't access other machines)&nbsp; I also setup routing so it was the default destination for a while.<br>

They get you to go through a few steps to show some 'errors' (which are not really a problem)<br>Then they get you to go to a website and install a remote-access application to they can access your system directly<br>

(note that some of the the webpages they can refer you to even have a nice big warning about scams :) )<br>After this they futz around a bit 'cleaning' the system.<br>At this point it is all pretty innocuous.<br>
The big problem is that after all this the call ends - but the remote-access software is still installed!<br>
I left the VM running for a few days and kept an eye on it (with wireshark running on host to track network connections to the VM)<br>Nothing much happened that day - but the next evening around 9pm there was a connection to the remote-access software and someone spent a while looking around on the computer.<br>

They did things like looking for documents, and checking browser history/password store.<br>Since the VM was a clean install they didn't find anything and left after a while.<br>At this point I shutdown the VM and got rid of that VLAN/routing setup<br>

I also blacklisted the IP range involved just in case ;)<br><br>Chris<br>
</div>
</div>
</div>
Chris Jones | 21 Jun 2012 08:04
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Re: virus phone call scam: question/wacky replies

Yeah these sort of phone calls can be a worry for elderly people. My 
Mother keeps getting them and depsite how many many times I've told her 
just to hang up the phone, she seems to think it's actually Microsoft 
calling them.

But yeah, demand to talk to their supervisor, ask them what country 
they're calling from and what address is the office they're calling from 
because you charge $9.95 per minute of your time to talk to them and 
you'll have send them the invoice. It quickly stops them talking.

Regards

--

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