Discussion and organisation of things related to Ubuntu in Belgium

Jan Bongaerts | 12 Apr 2012 22:15

professional support

Hi Guys,

I am getting involved in giving presentations about Ubuntu for a computer company (www.to-my-taste.com) that is promoting silent and energy-efficient computers for large offices, especially city councils and semi-governmental organisations.

One of the things that I will definitely be asked, is the cost of professional support.

I realise that there is no standard answer for this, and that it should be tailor made, but at least I should have some idea.

Does anyone have experience with this? Any input is welcome, I am really clueless.

Thanks,

Jan.

--
Microsoft programs are like Englishmen. They only speak Microsoft.

<div>
<p>Hi Guys,</p>
<div>I am getting involved in giving presentations about Ubuntu for a computer company (<a href="http://www.to-my-taste.com">www.to-my-taste.com</a>) that is promoting silent and energy-efficient computers for large offices, especially city councils and semi-governmental organisations.</div>

<div><br></div>
<div>One of the things that I will definitely be asked, is the cost of professional support.</div>
<div>I realise that there is no standard answer for this, and that it should be tailor made, but at least I should have some idea.</div>

<div><br></div>
<div>Does anyone have experience with this? Any input is welcome, I am really clueless.</div>
<div><br></div>
<div>Thanks,</div>
<div>Jan.</div>
<div>
<br clear="all"><div><br></div>-- <br>Microsoft programs are like Englishmen. They only speak Microsoft.<br>
</div>
</div>

headers

Jurgen Gaeremyn | 12 Apr 2012 22:34

Re: professional support

Hi Jan,

Canonical offers professional support - here's a link to there standard 
packages:

http://shop.canonical.com/index.php?cPath=41

Obviously you could get in touch with local companies that offer Linux 
support. When googling for "linux support", I found a few interesting 
links. I'm pretty sure they'll be glad to offer you a competitive price 
for a service level agreement if you send them an inquiry.

http://www.multiseatcomputer.be/multiseat-helpdesk.html
http://www.linuxbe.com/support.html
http://www.it3.be/

Grtz,
Jurgen.

On 04/12/12 22:15, Jan Bongaerts wrote:
> Hi Guys,
> I am getting involved in giving presentations about Ubuntu for a computer
> company (www.to-my-taste.com) that is promoting silent and energy-efficient
> computers for large offices, especially city councils and semi-governmental
> organisations.
>
> One of the things that I will definitely be asked, is the cost of
> professional support.
> I realise that there is no standard answer for this, and that it should be
> tailor made, but at least I should have some idea.
>
> Does anyone have experience with this? Any input is welcome, I am really
> clueless.
>
> Thanks,
> Jan.

headers

Jan Bongaerts | 12 Apr 2012 22:51

Re: professional support

Thanks.

I guess it gives an idea.

Is this going to be comprehensive enough for a municipality though? Don't they need some intensive labour with its implementation? Maybe some people need training?

I read an article stating that the Munich City Council is budgeting 30 million to implement Linux. Sounds like a bit more than just an 'access to a knowledge base'.

Cheers,

Jan.

On 12 April 2012 22:34, Jurgen Gaeremyn <jurgen.gaeremyn-LPO8gxj9N8aZIoH1IeqzKA@public.gmane.org> wrote:

Hi Jan,

Canonical offers professional support - here's a link to there standard packages:

http://shop.canonical.com/index.php?cPath=41

Obviously you could get in touch with local companies that offer Linux support. When googling for "linux support", I found a few interesting links. I'm pretty sure they'll be glad to offer you a competitive price for a service level agreement if you send them an inquiry.

http://www.multiseatcomputer.be/multiseat-helpdesk.html
http://www.linuxbe.com/support.html
http://www.it3.be/

Grtz,
Jurgen.

On 04/12/12 22:15, Jan Bongaerts wrote:
Hi Guys,
I am getting involved in giving presentations about Ubuntu for a computer
company (www.to-my-taste.com) that is promoting silent and energy-efficient
computers for large offices, especially city councils and semi-governmental
organisations.

One of the things that I will definitely be asked, is the cost of
professional support.
I realise that there is no standard answer for this, and that it should be
tailor made, but at least I should have some idea.

Does anyone have experience with this? Any input is welcome, I am really
clueless.

Thanks,
Jan.

--
Microsoft programs are like Englishmen. They only speak Microsoft.

<div>
<p>Thanks.</p>
<div>I guess it gives an idea.<br><div>Is this going to be comprehensive enough for a municipality though? Don't they need some intensive labour with its implementation? Maybe some people need training?</div>
<div>

I read an article stating that the Munich City Council is budgeting 30 million to implement Linux. Sounds like a bit more than just an 'access to a knowledge base'.</div>
<div>Cheers,</div>
<div>Jan.<br><br><div class="gmail_quote">

On 12 April 2012 22:34, Jurgen Gaeremyn <span dir="ltr">&lt;<a href="mailto:jurgen.gaeremyn@...">jurgen.gaeremyn@...</a>&gt;</span> wrote:<br><blockquote class="gmail_quote">

Hi Jan,<br><br>
Canonical offers professional support - here's a link to there standard packages:<br><br><a href="http://shop.canonical.com/index.php?cPath=41" target="_blank">http://shop.canonical.com/index.php?cPath=41</a><br><br>
Obviously you could get in touch with local companies that offer Linux support. When googling for "linux support", I found a few interesting links. I'm pretty sure they'll be glad to offer you a competitive price for a service level agreement if you send them an inquiry.<br><br><a href="http://www.multiseatcomputer.be/multiseat-helpdesk.html" target="_blank">http://www.multiseatcomputer.be/multiseat-helpdesk.html</a><br><a href="http://www.linuxbe.com/support.html" target="_blank">http://www.linuxbe.com/support.html</a><br><a href="http://www.it3.be/" target="_blank">http://www.it3.be/</a><br><br>
Grtz,<br>
Jurgen.<div class="HOEnZb"><div class="h5">
<br><br>
On 04/12/12 22:15, Jan Bongaerts wrote:<br><blockquote class="gmail_quote">
Hi Guys,<br>
I am getting involved in giving presentations about Ubuntu for a computer<br>
company (<a href="http://www.to-my-taste.com" target="_blank">www.to-my-taste.com</a>) that is promoting silent and energy-efficient<br>
computers for large offices, especially city councils and semi-governmental<br>
organisations.<br><br>
One of the things that I will definitely be asked, is the cost of<br>
professional support.<br>
I realise that there is no standard answer for this, and that it should be<br>
tailor made, but at least I should have some idea.<br><br>
Does anyone have experience with this? Any input is welcome, I am really<br>
clueless.<br><br>
Thanks,<br>
Jan.<br>
</blockquote>
<br><br>
</div></div>
</blockquote>
</div>
<br><br clear="all"><div><br></div>-- <br>Microsoft programs are like Englishmen. They only speak Microsoft.<br>
</div>
</div>
</div>

headers

Jurgen Gaeremyn | 12 Apr 2012 23:06

Re: professional support

Have a look at "Limux"

http://en.wikipedia.org/wiki/LiMux
http://www.muenchen.de/Rathaus/dir/limux/english/index.html

Maybe you can send a mail to limux@... - I think they would also 
be glad to answer specific questions...

Grtz,
Jurgen

On 04/12/12 22:51, Jan Bongaerts wrote:
> Thanks.
> I guess it gives an idea.
> Is this going to be comprehensive enough for a municipality though? Don't
> they need some intensive labour with its implementation? Maybe some people
> need training?
> I read an article stating that the Munich City Council is budgeting 30
> million to implement Linux. Sounds like a bit more than just an 'access to
> a knowledge base'.
> Cheers,
> Jan.
>
> On 12 April 2012 22:34, Jurgen
Gaeremyn<jurgen.gaeremyn@...>  wrote:
>
>> Hi Jan,
>>
>> Canonical offers professional support - here's a link to there standard
>> packages:
>>
>> http://shop.canonical.com/**index.php?cPath=41<http://shop.canonical.com/index.php?cPath=41>
>>
>> Obviously you could get in touch with local companies that offer Linux
>> support. When googling for "linux support", I found a few interesting
>> links. I'm pretty sure they'll be glad to offer you a competitive price for
>> a service level agreement if you send them an inquiry.
>>
>> http://www.multiseatcomputer.**be/multiseat-helpdesk.html<http://www.multiseatcomputer.be/multiseat-helpdesk.html>
>> http://www.linuxbe.com/**support.html<http://www.linuxbe.com/support.html>
>> http://www.it3.be/
>>
>> Grtz,
>> Jurgen.
>>
>>
>> On 04/12/12 22:15, Jan Bongaerts wrote:
>>
>>> Hi Guys,
>>> I am getting involved in giving presentations about Ubuntu for a computer
>>> company (www.to-my-taste.com) that is promoting silent and
>>> energy-efficient
>>> computers for large offices, especially city councils and
>>> semi-governmental
>>> organisations.
>>>
>>> One of the things that I will definitely be asked, is the cost of
>>> professional support.
>>> I realise that there is no standard answer for this, and that it should be
>>> tailor made, but at least I should have some idea.
>>>
>>> Does anyone have experience with this? Any input is welcome, I am really
>>> clueless.
>>>
>>> Thanks,
>>> Jan.
>>>
>>
>>
>>
>
>

headers

Eric Van Leuven | 12 Apr 2012 22:54

Re: professional support

Sukses Jan, doe je huiswerk grondig, en je zal verkopen als gek. Zorg dat de gevestigde Linux haaien je de prooi niet uit de mond trekken, geef ze nooit alle adresinfo tot je zelf een principeele overeenkomst hebt, als ze niet meewillen, gooi ze eruit, anders verlies jij je tijd. The old man, Eric, groeten Jan: sta op je punt eender hoe onzeker je bent, sukses.

Op 12 april 2012 22:15 schreef Jan Bongaerts <jbongaerts <at> gmail.com> het volgende:

Hi Guys,
I am getting involved in giving presentations about Ubuntu for a computer company (www.to-my-taste.com) that is promoting silent and energy-efficient computers for large offices, especially city councils and semi-governmental organisations.

One of the things that I will definitely be asked, is the cost of professional support.

I realise that there is no standard answer for this, and that it should be tailor made, but at least I should have some idea.

Does anyone have experience with this? Any input is welcome, I am really clueless.

Thanks,

Jan.

--
Microsoft programs are like Englishmen. They only speak Microsoft.

--
ubuntu-be mailing list / mailto:ubuntu-be-nLRlyDuq1AZFpShjVBNYrg@public.gmane.org

Modify settings or unsubscribe at:
https://lists.ubuntu.com/mailman/listinfo/ubuntu-be

<div>
<p>Sukses Jan, doe je huiswerk grondig, en je zal verkopen als gek. Zorg dat de gevestigde Linux haaien je de prooi niet uit de mond trekken, geef ze nooit alle adresinfo tot je zelf een principeele overeenkomst hebt, als ze niet meewillen, gooi ze eruit, anders verlies jij je tijd. The old man, Eric, groeten Jan: sta op je punt eender hoe onzeker je bent, sukses.<br><br></p>
<div class="gmail_quote">Op 12 april 2012 22:15 schreef Jan Bongaerts <span dir="ltr">&lt;<a href="mailto:jbongaerts@...">jbongaerts <at> gmail.com</a>&gt;</span> het volgende:<br><blockquote class="gmail_quote">
Hi Guys,<div>I am getting involved in giving presentations about Ubuntu for a computer company (<a href="http://www.to-my-taste.com" target="_blank">www.to-my-taste.com</a>) that is promoting silent and energy-efficient computers for large offices, especially city councils and semi-governmental organisations.</div>

<div><br></div>
<div>One of the things that I will definitely be asked, is the cost of professional support.</div>
<div>I realise that there is no standard answer for this, and that it should be tailor made, but at least I should have some idea.</div>

<div><br></div>
<div>Does anyone have experience with this? Any input is welcome, I am really clueless.</div>
<div><br></div>
<div>Thanks,</div>
<div>Jan.</div>
<span class="HOEnZb"><div>
<br clear="all"><div><br></div>-- <br>Microsoft programs are like Englishmen. They only speak Microsoft.<br>
</div>
</span><br>--<br>
ubuntu-be mailing list / mailto:<a href="mailto:ubuntu-be@...m">ubuntu-be@...</a><br><br>
Modify settings or unsubscribe at:<br><a href="https://lists.ubuntu.com/mailman/listinfo/ubuntu-be" target="_blank">https://lists.ubuntu.com/mailman/listinfo/ubuntu-be</a><br><br>
</blockquote>
</div>
<br>
</div>

headers

Jan Bongaerts | 12 Apr 2012 23:05

Re: professional support

Danku Eric,

ik doe het echter niet uit winstbejag, maar uit Liefde Voor Ubuntu-muziek!

Ik zou dus echt de koek wel gunnen aan een professionele maatschappij, en zeer zeker een gedeelte aan Canonical.

Ik hoop dat mijn enthoesiasme als amateur tijdens mijn presentatie aanstekeljk genoeg zal werken om die mensen in de juiste richting te duwen en Het Licht te laten zien, maar ik denk dat ik dus toch wat meer achtergrondinfo zal kunnen gebruiken.

Groeten,

Jan.

On 12 April 2012 22:54, Eric Van Leuven <eric.van.leuven-Re5JQEeQqe8AvxtiuMwx3w@public.gmane.org> wrote:

Sukses Jan, doe je huiswerk grondig, en je zal verkopen als gek. Zorg dat de gevestigde Linux haaien je de prooi niet uit de mond trekken, geef ze nooit alle adresinfo tot je zelf een principeele overeenkomst hebt, als ze niet meewillen, gooi ze eruit, anders verlies jij je tijd. The old man, Eric, groeten Jan: sta op je punt eender hoe onzeker je bent, sukses.

Op 12 april 2012 22:15 schreef Jan Bongaerts <jbongaerts-Re5JQEeQqe8AvxtiuMwx3w@public.gmane.org> het volgende:

Hi Guys,
I am getting involved in giving presentations about Ubuntu for a computer company (www.to-my-taste.com) that is promoting silent and energy-efficient computers for large offices, especially city councils and semi-governmental organisations.

One of the things that I will definitely be asked, is the cost of professional support.

I realise that there is no standard answer for this, and that it should be tailor made, but at least I should have some idea.

Does anyone have experience with this? Any input is welcome, I am really clueless.

Thanks,

Jan.

--
Microsoft programs are like Englishmen. They only speak Microsoft.

--
ubuntu-be mailing list / mailto:ubuntu-be-nLRlyDuq1AZFpShjVBNYrg@public.gmane.org

Modify settings or unsubscribe at:
https://lists.ubuntu.com/mailman/listinfo/ubuntu-be

--
Microsoft programs are like Englishmen. They only speak Microsoft.

<div>
<p>Danku Eric,</p>
<div>ik doe het echter niet uit winstbejag, maar uit Liefde Voor Ubuntu-muziek!</div>
<div>Ik zou dus echt de koek wel gunnen aan een professionele maatschappij, en zeer zeker een gedeelte aan Canonical.</div>
<div>

Ik hoop dat mijn enthoesiasme als amateur tijdens mijn presentatie aanstekeljk genoeg zal werken om die mensen in de juiste richting te duwen en Het Licht te laten zien, maar ik denk dat ik dus toch wat meer achtergrondinfo zal kunnen gebruiken.</div>

<div><br></div>
<div>Groeten,</div>
<div>Jan.<br><br><div class="gmail_quote">On 12 April 2012 22:54, Eric Van Leuven <span dir="ltr">&lt;<a href="mailto:eric.van.leuven@...">eric.van.leuven@...</a>&gt;</span> wrote:<br><blockquote class="gmail_quote">Sukses Jan, doe je huiswerk grondig, en je zal verkopen als gek. Zorg dat de gevestigde Linux haaien je de prooi niet uit de mond trekken, geef ze nooit alle adresinfo tot je zelf een principeele overeenkomst hebt, als ze niet meewillen, gooi ze eruit, anders verlies jij je tijd. The old man, Eric, groeten Jan: sta op je punt eender hoe onzeker je bent, sukses.<br><br><div class="gmail_quote">Op 12 april 2012 22:15 schreef Jan Bongaerts <span dir="ltr">&lt;<a href="mailto:jbongaerts@..." target="_blank">jbongaerts@...</a>&gt;</span> het volgende:<br><blockquote class="gmail_quote">

<div><div class="h5">
Hi Guys,<div>I am getting involved in giving presentations about Ubuntu for a computer company (<a href="http://www.to-my-taste.com" target="_blank">www.to-my-taste.com</a>) that is promoting silent and energy-efficient computers for large offices, especially city councils and semi-governmental organisations.</div>

<div><br></div>
<div>One of the things that I will definitely be asked, is the cost of professional support.</div>
<div>I realise that there is no standard answer for this, and that it should be tailor made, but at least I should have some idea.</div>

<div><br></div>
<div>Does anyone have experience with this? Any input is welcome, I am really clueless.</div>
<div><br></div>
<div>Thanks,</div>
<div>Jan.</div>
<span><div>
<br clear="all"><div><br></div>-- <br>Microsoft programs are like Englishmen. They only speak Microsoft.<br>
</div>
</span><br>
</div></div>
<span class="HOEnZb">--<br>
ubuntu-be mailing list / mailto:<a href="mailto:ubuntu-be@...m" target="_blank">ubuntu-be@...</a><br><br>
Modify settings or unsubscribe at:<br><a href="https://lists.ubuntu.com/mailman/listinfo/ubuntu-be" target="_blank">https://lists.ubuntu.com/mailman/listinfo/ubuntu-be</a><br><br></span>
</blockquote>
</div>
<br>
</blockquote>
</div>
<br><br clear="all"><div><br></div>-- <br>Microsoft programs are like Englishmen. They only speak Microsoft.<br>
</div>
</div>